Ease of Access and Implication for Design

You are more likely to consume something that's easily accessible and readily available regardless of need, or lack thereof, than to consume something less accessible/available. 

I once caught myself eating a snack (free snack that is) given out on a flight when I suddenly realized: first, I wasn't hungry at all, so why am I eating the snack in the first place? Second, I promised myself to not eat this particular snack again because I developed an upset stomach the last time I ate it. Inspite of the reasons I had to not consume this snack in this situation, I still did anyway. 

Most people have previous experience with a similar situation--consuming something with no real purpose, need, or thought behind it--not that one needs a purpose for each consumption or action. But why do people often act on impulse? Why do we gravitate towards the things that are easier to attain or do? Sometimes consciously, other times unconsciously.

People are situational. So are interactions (that require people). This is basic nature in human behavior- reacting to artifacts and situations presented in specic temporal instances in the world. People automatically respond to things that bring them perceived pleasure. The more accessible the artifact, and the less energy required to perform the action the more likely an action will occur. Ofcourse the concept is way more complicated than that.

But in summary, ease of access increases the likelihood of consumption or action.

And this is something that designers (in broad terms) can design for, or against. Whether it be increasing or curbing the consumption of food, entertainment, digital device usage, texting and driving, and etc. 

In conclusion, make it easy to do and readily available if you want it done more. And anything else, especially that which doesn't lead to meaningful and desirable actions, is a distraction away from the core purpose of your design.

 

Redesigning the Chase Online Banking System (Part 1)

[background story about my and other's Chase online banking experience goes here]

[background story about redesign project goes here]

To go straight to the redesign click here.

Pre-redesign sketch plan and notes

I started thinking of 4 focus areas as I approached the "partial redesign" of the Chase Online Banking system: the landing page, account activity page, transaction details, and filtering account activity information.

Sony Alpha SLT A33 Video Test

The following is a short video I shot using my Sony Alpha SLT A33 camera. This was my first time shooting a video and using Premiere in years. It was also the first time testing out the video capabilities of my my SLR (SLT). I must say I was quite impressed with the video quality. Last week I contacted a friend musician of mine in Washington D.C. to see if we could schedule a short music video shoot later this month. That's now a work in progress. 

For now, here is the short little video :-)

Oh, so you design experiences?

Try to explain to some what experience or interaction design is and watch the looks and questions you get. Design, to most people means graphic or web design--basically the obvious facets of visual design. You mention experience design, and it's as if you have pulled the plug to that little light bulb that goes off in their heads each time they think of design.

I recently had an experience with a particular individual. I was explaining to him what Human Computer Interaction consisted of and what User Experience (UX) design means. In the early phase of the conversation, he mentioned "What software program do you use?" I was puzzled for a second since I didn't really understand the context of the question. "What do you mean?" I replied. "Ummm, like what software do you use to design, ummm, experience and stuff?", he said. Of course this led to a conversation which consisted mainly of me trying to explain the UX field.