The following post is derived from a precis I wrote in Foundations of HCI over a year ago.
[background story about my and other's Chase online banking experience goes here]
[background story about redesign project goes here]
To go straight to the redesign click here.
Pre-redesign sketch plan and notes
I started thinking of 4 focus areas as I approached the "partial redesign" of the Chase Online Banking system: the landing page, account activity page, transaction details, and filtering account activity information.